GetHOADocs Privacy Policy

1. Scope

This Privacy Policy applies to personal information processed by us, including on our website and other online or offline offerings. To make this Privacy Policy easier to read, our websites and other offerings are collectively called the "Services."

This Privacy Policy ("Policy") is part of and incorporated into our Terms of Service. Capitalized terms used but not defined in this Policy are as defined in our Terms of Service.

2. Personal Information We Collect

We collect personal information from our website visitors, Subscribers, and Creators who provide content through our Services. The categories of personal information we collect depend on how you interact with us, our Services, and applicable law. This includes:

Information You Provide to Us Directly

• Account Creation: Depending on your role as a Subscriber or Creator, we may collect your full name, email address, phone number, username, password, and any other information required to set up your account.
• Third-Party Integrations: You may be required to link third-party accounts (e.g., Twitter, Google) to access certain Services or functionalities.
• Purchases: Any purchases made through our Services are processed by third-party platforms (e.g., Stripe). We do not store payment card information but may receive related details (e.g., billing address).
• Communications: We collect personal information when you communicate with us, including your email address and any other details shared when requesting support or information.

Information Collected Automatically

• Automatic Data Collection: We collect certain information automatically when you use our Services, including IP address, device information, browser settings, and activity on our Services.
• Cookies and Tracking Technologies: We may use cookies, pixel tags, and other technologies to collect information for operational, performance, and advertising purposes.

3. How We Use Your Information

We use your information for business purposes, including:

• Providing Services: Managing your account, processing payments, and providing customer support.
• Administrative Purposes: Conducting marketing, research and development, fraud prevention, and legal compliance.
• Marketing and Advertising: Sending promotional materials and advertisements, subject to applicable laws and your preferences.

4. How We Disclose Your Information

We share your information with third parties for business purposes, including:

• Creators: If you subscribe to content, your personal information may be accessible to the Creators of that content.
• Service Providers: We share your information with service providers, such as payment processors, IT support, and customer service vendors.
• Business Partners: Your information may be shared with business partners to provide services or products you request.

5. Your Privacy Choices and Rights

Your privacy choices may vary based on applicable law:

• Email and Telephone Communications: You may opt out of receiving promotional emails or text messages by following the unsubscribe instructions provided in those communications.
• "Do Not Track" and Cookies: We do not currently respond to DNT signals. You may control cookie settings through your browser or device, but this may affect the functionality of the Services.

6. Security of Your Information

We implement appropriate safeguards to protect your personal information. However, no system is 100% secure, and we cannot guarantee absolute security. In case of a security breach, we may notify you electronically as required by law.

7. International Data Transfers

Your information may be transferred, processed, and stored in countries outside of your residence. We endeavor to protect your data in compliance with applicable law.

8. Retention of Personal Information

We retain your information as long as necessary to provide our Services or fulfill the purposes for which it was collected, resolve disputes, enforce agreements, and comply with legal obligations.

9. Supplemental Notice for California Residents

California residents have rights under the California Consumer Privacy Act (CCPA), including the right to know, access, and delete their personal information. We do not "sell" personal information as defined by the CCPA. To exercise these rights, contact us as described below.

10. Supplemental Notice for Nevada Residents

Nevada residents have the right to opt out of the "sale" of certain personal information. While we do not currently sell personal information, you can exercise this right by contacting us as described below.

11. Children's Information

The Services are intended for users 18 years or older. We do not knowingly collect information from children under 18. If we learn that a child has provided us with personal information, we will delete it in accordance with applicable law.

12. Other Provisions

• Third-Party Websites: Our Services may link to third-party websites not controlled by us. We are not responsible for the privacy practices or content of those websites.
• Changes to Policy: We may update this Privacy Policy as needed. Material changes will be communicated to you as required by law.

13. Contact Us

For questions or to exercise your privacy rights, contact us at support@getGetHOADocs.com